Mediobanca Innovation Services

To aim high you need solid foundations

Vision & Values

Passion, Competence and Innovation. The trusted partner for your business.

 

Customer Centricity
Integrity & Transparency
Efficiency
Team Spirit
Meritocracy

Our history

1993

MIS joined the Mediobanca Group and became an Information Communication Technology company, with the aim of centralising expertise, management and development of IT services.

2008

Additional services were introduced into the Group: the procurement department, fleet management, insurance policies and rentals.

2013 to the present day

Creation of the Mediobanca Group Service Centre, aimed at: technological innovation and excellence for the services provided.


Objectives

  • Supporting the strategic initiatives and projects of the Mediobanca Group and its subsidiaries
  • Supporting regulatory and compliance changes
    (Basel III/IV, Tobin Tax, law 263, risk management, ECB regulators)
  • Maximizing efficiency and operational effectiveness (make or buy, vendor consolidation, process revision, creating workflow documents, lean re-engineering)
  • Improvements to IT risk management processes (information security, change and control management, business continuity)

 

Our figures

Monthly statistics.



 

400

Applications

300+

Offices/Branches managed
in Italy and abroad

2.300+

Windows, Solaris,
Linux, VMWare and iSeries Servers
(850 production)

2.600+

Mobile devices

8.700+

Managed mailboxes

8.800+

Computer domain accounts

4.100+

Desktops & laptops managed

160+

Projects managed in a year

80+

Centralised video conferences

11.6 Millions

Managed emails

84,8%

Emails blocked by anti-spam software

13.500

Issues managed by the Service Desk

1.900+

Inbound calls to the Help Desk